What guests loved:

The gesture of staff, to services and everything. Late checkout was allowed no extra cost.

Areas for improvement:

All great.

What guests loved:

I had a wonderful experience at Kempinski MOE. The staff were always smiling and extremely helpful throughout my stay. The location is amazing with direct access to Mall of the Emirates, which made ev...

What guests loved:

The best thing about this hotel is the breakfast, it was the best we've seen in a long while. The service is also very good and the staff is very welcoming and helpful. The direct access to Emirates M...

Areas for improvement:

The facilities in the rooms are quite old and they look like that. And if in case of some things they can't change much, there is still no reason for the bathrobes in the rooms to be worn out and othe...

What guests loved:

The convenient location, the cleanliness, the kind and helpful staff, the great spa, and the modern high-tech gym.

What guests loved:

Very spacious and comfortable rooms. Excellent house keeping. Excellent location.

Areas for improvement:

Can be very noisy. Rroms aren't properly insulated, so if a hyperactive kid is next to your room, say good bye to sleep. Also rooms with a view over the highway gets excessive noise. I got some tin...

What guests loved:

The stuff was respectful, helpful, and welcoming. The rooms are quite big and comfortable, and the housekeeping services were very good. Further, the gym is well equipped and very good for a workout. ...

Areas for improvement:

The water temperature in the shower box fluctuates a lot between hot and cold, although I changed my room. The room furniture is a bit old, and the breakfast buffet needs some more verity.

What guests loved:

The lady in red team especially Miss Begum, has been incredibly helpful and made our stay dreamy as always.

What guests loved:

Everything was perfect, verity and quality of items in breakfast was good.

What guests loved:

Nice and comfortable room. Staff was friendly and helpful The breakfast was very delicious and diverse — truly one of the best breakfasts I’ve ever had. Mall access

What guests loved:

Great hotel, Fatimah and the staff are exceptional. They didn’t refuse my request for a specific room i wanted. Thank you

Areas for improvement:

Nothing. I liked everything in the hotel from rooms to breakfast.